Senior Manager/Director, Performance Reporting and Insights


Penfield Search Partners

Contact: Kyle Diamond –

No 3rd party agencies

Job Description: This role will work closely with senior business stakeholders in the Chief Marketing Officer (CMO) organization and other organizations within the company, act as a strategic partner and drive performance tracking and reporting for commercial performance, including product performance outcome reporting, omnichannel engagement activities, executive dashboard, and reporting, etc. This role will also lead the efforts in standardizing and centralizing the commercial reporting eco-system and help implement industry best practices in performance reporting and insights generation processes. This role is dynamic, fast-paced, highly collaborative, and covers a broad range of strategic topics that are critical to our business. The successful candidate will join Business Analytics and Insights (BAI) colleagues worldwide that are dedicated to helping drive business through proactive thought leadership, innovative research capabilities, and the ability to communicate complex and dynamic information in new and creative ways


  • Provide thought partnership in building and standardizing commercial reporting eco-system.
  • Act as strategic partner to frame, investigate, and answer key business questions related to organization wide performance reporting, including executive reporting.
  • Lead identification of information needs and development of project plans to address those needs.
  • Develop and execute creation of in-house dataset to drive patient and HCP insights into infrastructure of care.
  • Connect reporting insights together to tell a compelling and persuasive story and deliver clear and actionable recommendations to senior leadership.
  • Lead dialogue to adapt global strategies and standardization of performance metrics and tracking.
  • Actively contribute to advancement of capabilities through thought leadership; seek to share knowledge and expertise with other colleagues making use of knowledge sharing platform.
  • Alignment with other BAI teams to ensure cohesive activities with our stakeholders.
  • Partner with other analytic functions to advance the use of novel data sources and reporting, including RWD, Data Science, etc.
  • Ensure team commissioning and contracting through preferred vendors.
  • Accountable for team meeting compliance and Corporate SOP obligations of all primary market research projects.
  • Manage budgets associated with assigned activities.
  • Direct workload of flexible resources
  • Be accountable for continuous improvement and identification/utilization of new capabilities to maximize the competitive advantages of the business.


  • 10+ years’ experience in Biopharma, analytics, strategic consulting, business, or related area
  • Bachelor’s degree
  • Masters preferred in a quantitative discipline.
  • Analytics, statistics and/or database knowledge and experience (using tools, applications, platforms, etc.)
  • Extensive experience in the design and management of secondary data analytics.
  • Previous demonstrated experience in using innovative techniques to monitor, simulate and analyze complex data sets preferred.
  • Ability to assess and direct vendor technical capabilities and manage risks in the analytic process.
  • Ability to be flexible, prioritize multiple demands, deal with ambiguity, and lead teams through complex and challenging cross-functional projects.
  • Recognized expertise and coach to others on connecting, integrating, and synthesizing analysis into a meaningful ‘so what’ to drive clear strategic recommendations and enable commercial decision making.
  • Proven ability to act as a strategic partner with the capacity to quickly establish relationships of trust, credibility, and be seen as a driving partner to senior leadership
  • Ability to identify, prioritize and describe relevant caveats and uncertainties in data, including how they relate to the business question and broader strategic priorities.
  • Previous demonstrated Business / Financial acumen.
  • Demonstrated success in a highly fast-paced setting.
  • Ability to identify new issues, trends, and opportunities from data.
  • Ability to influence without authority, setting business direction, priorities, and action plans.
  • Demonstrated analytical capabilities and critical thinking skills.
  • Strong project management and organizational skills with cross-functional teams of diverse colleagues
  • Written and verbal communication skills and strong customer service orientation

Tagged as: Senior Manager/Director, Performance Reporting and Insights